Meet the Team

Dedicated Insurance Agents in Delaware and Maryland

At Frankos Insurance Agency, our team is here to help you start designing a personalized home, auto, or business insurance plan. Call 302-531-0831 or 410-822-6049 to get started!

Jennie Kim

Michael D Frankos

Agency Principal

Licensed In: MD, DE, VA, PA

Bio: Mike, his wife Molly and his two children have lived on the Eastern Shore of Maryland since 2004. He has been in the insurance industry and the Agency Principal since 2000.

Education: Mike is a graduate of The University of Pittsburgh. Agent Qualifications: Mike holds the Chartered Life Underwriter(CLU) designation from The American College. The Frankos Agency has also qualified for multiple awards for sales and service from various insurance carriers over the years.

Community Activities: Mike is active in his hometown of Easton. He has held board positions for local charities and volunteers his time frequently to raise money donated locally for veterans and children in need.

Hobbies: Mike is an avid sports and music fan. He spends free time attending concerts and sporting events.

Dover Office

Jennie Kim

Heather Nicholas

Agency Manager

Bio: Heather resides in Kent County, Delaware with her fiancé and step son. She joined the Frankos Agency in 2018 and is really enjoying the insurance industry. Heather came to us with 12 years of customer service experience. She has always been fond of working with the public and really values customer relationships.

Education: Heather is a 2013 Wilmington University graduate. Since joining the Frankos Agency she has received a Commercial Lines Coverage Specialist Designation from The National Underwriter Company.

Hobbies: From going out and having family fun to staying home watching movies on the couch, Heather enjoys spending her spare time with her family and pups.

Jennie Kim

Barbara Glover

Licensed Producer

Bio: Barbara has been a resident of Dover since 1994, where she lives with her husband and two sons. 

Agent Qualifications: Barbara has been in the insurance industry since 1997. She is licensed in P&C as well as Life & Health and holds a certificate from The American College as a Financial Services Specialist. 

Education: Barbara has a Bachelor’s Degree from Wilmington University in Business Management. 

Hobbies: When she is not traveling to some of her favorite places, Pennsylvania, South Carolina, Tennessee and her home state of Kentucky, she is enjoying family time! Barbara is a member and officer of the Central DE Mustang Association (Ford Mustang enthusiast car club) since 2002 and participates in local shows and parades. 

Jennie Kim

Katie Wilson

Licensed Producer

Bio: Katie was born and raised in Delaware but lived in Pennsylvania for almost 20 years. She now resides in Harrington, DE with her husband.

Agent Qualifications: Katie has been active in the insurance industry since 1992, and holds a Certified Insurance Service Representative designation. She is licensed in P&C as well as Life & Health.

Hobbies: When she is not at the beach, Katie enjoys spending time with family & friends.

Jennie Kim

Denette Tesoro

Licensed Producer

Bio: Denette, a Delaware native, was born and raised in Kent County where she currently resides with her family.

Agent Qualifications: Denette has worked in customer service for nearly 20 years before joining us. In late 2016 she began her journey in the insurance industry and is licensed in P&C 

Hobbies: Denette’s hobbies include collecting sea glass, camping, fishing, and spending as much time outdoors, at the beach, or at local festivals with her family.

Easton Office

Jennie Kim

Martha “Marty” Kunkle

Licensed Producer (¡Habla Espanol!)

Bio: Marty has been in the insurance Industry since 2002 and serves the Frankos Agency in P&C sales and customer care. Most important to her work ethic is making sure her clients have an understanding of the insurance they are purchasing, to know what their insurance policy would cover in the event of a loss. This is most important for her Spanish-speaking clients, who often have no experience with the laws and insurance requirements in Maryland.

Education: Marty’s education and work background includes a B.A. in Spanish and Mathematics, and various jobs in diverse industries.

Jennie Kim

Sara Bailey

Licensed Producer

Bio: Sara, a native of the Eastern Shore grew up in Centreville, MD. Sara is very active and driven, she is an Insurance Agent on the week days and hard-working retail salesperson and commercial crabber on nights and weekends.

Education: In 2004 Sara moved to Towson with her Mother, where she attended Towson High School. After graduating from high school she moved to Florida where she obtained an Associate Degree before joining the Army in 2013. After her return home she graduated with her Bachelor Degree in Criminal Justice from the University of Central Florida in 2016.

Agent Qualifications: Sara has been in the insurance industry for 5 years and had experience with other Insurance Companies before joining to our team in 2019. Licensed in both personal and commercial lines she focuses mainly on our commercial clients.

Hobbies: When Sara is not working, she enjoys spending time with her friends and going out on the water fishing.

Our experienced professionals are here to guide you through the entire insurance process. We look forward to building a personal relationship with you! Get in touch with our team by calling 302-531-0831 for our Dover, DE location or 410-822-6049 for our Easton, MD location today.